Consultar situação em tempo real

curl --request GET \
  --url https://api.connectadesk.com/api/v1/reports/dashboard/now \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://api.connectadesk.com/api/v1/reports/dashboard/now"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://api.connectadesk.com/api/v1/reports/dashboard/now', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.connectadesk.com/api/v1/reports/dashboard/now",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.connectadesk.com/api/v1/reports/dashboard/now"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.connectadesk.com/api/v1/reports/dashboard/now")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.connectadesk.com/api/v1/reports/dashboard/now")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "data": {
    "allInfo": [
      {
        "total": 940,
        "unique_contacts": 74,
        "total_chat_waiting": 5,
        "total_chat_in_service": 18,
        "total_chat_bot": 12,
        "total_nps": 3,
        "total_chat_finished": 902,
        "total_outcoming": 140,
        "total_incoming": 380,
        "total_chat_bot_wrapuped": 66,
        "time_average_first_answer_seconds": 92.4,
        "time_average_human_service_seconds": 744,
        "time_average_chatbot_service_seconds": 130.5
      }
    ],
    "usersInfo": [
      {
        "id": 3,
        "name": "Marina Alves",
        "profile": "Atendente",
        "online": true,
        "chats": 24,
        "count_chats_open": 4,
        "count_chats_finished": 20,
        "time_average_service_seconds": 690
      }
    ],
    "openChatsInfo": [
      {
        "total": 7,
        "time_group": "2026-09-09T14:35:00.000Z"
      }
    ],
    "usersOnlineCount": [
      {
        "count": 11
      }
    ]
  }
}